Customer Success Specialists

The ideal candidate is a self-motivated, multi-tasker, and demonstrated team player. The Customer Success Specialist will be responsible for developing customer relationships that promote retention and loyalty. You will report to the Customer Success Manager, and your job is to work closely with customers to ensure they are satisfied with the services they receive, improving upon areas of dissatisfaction. The Customer Success Specialist will often provide technical support to customers ensuring satisfaction with our company’s products. Mortgage, real estate and/or appraisal experience is preferred. This position will be located in the Tampa/St. Petersburg, FL area with the flexibility to work remote most days. The main office is headquartered in Indianapolis, so occasional travel will be required.