The ideal candidate is a self-motivated, multi-tasker, and demonstrated team player. The Implementation Specialist will report to the Director of Implementations and be responsible for helping clients adopt and transition to new software programs as needed, supporting the customer service team. The specialist will also support project planning, system testing, document preparation and client facing issues. The Implementation Specialist will also stay on top of market trends to ensure the product’s competitive position. Being an Implementation Specialist interfaces with product managers and clients to determine the product’s future direction. Mortgage, real estate and/or appraisal experience is preferred. This position will be located in the Tampa/St. Petersburg, FL area with the flexibility to work remote most days.