Accounting & Administration Manager
The ideal candidate is a self-motivated, multi-tasker, and demonstrated team-player who is looking to grow in his/her career. The Accounting & Administration Manager will report to the CEO, overseeing the accounting and administrative operations of the company that requires proven experience in various levels of accounting and administration. You will be responsible for producing periodic financial reports, maintain an adequate system of accounting records, and a comprehensive set of controls and budgets designed to mitigate risk, enhance the accuracy of the company’s reported financial results, and sure that reported results comply with generally accepted accounting principles. This position will be in the Tampa/St. Petersburg, FL area with the flexibility to work remotely most days.
Responsibilities
- Budgeting, reporting, invoicing, and risk management
- Maximize return on financial assets by establishing financial policies, procedures, controls, and reporting systems
- Guide financial decisions by establishing, monitoring, and enforcing policies and procedures
- Protects assets by establishing, monitoring, and enforcing internal controls
- Monitors and confirms financial condition by conducting audits and providing information to external auditors
- Maximizes return and limits risk on cash by minimizing bank balances and making investments
- Prepares budgets by establishing schedules; collecting, analyzing, and consolidating financial data; recommending plans
- Protects operations by keeping financial information and plans confidential
- Overseeing Human Resources, to include benefit administration
- Overseeing the companies SOC2 audits and due diligence requests from third parties
- Other various administrative tasks as requested
Skills and Qualifications
- Bachelor’s degree in accounting, finance, or business administration, or equivalent work experience
- 4-6 years of accounting and administrative experience required
- 2+ years of mortgage, real estate, and/or appraisal experience is preferred
- QuickBooks experience required
- Experience working with multiple legal entities preferred
- Experience with financial reporting requirements
- Managing processes and developing standards
- Auditing, accounting, and corporate finance experience
- Analytical skills
- Administrative and organizational skills
Accounting Specialist
The ideal candidate is a self-motivated, multi-tasker, and demonstrated team-player who is looking to grow in his/her career. The Accounting Specialist will report to the VP of Finance and Analytics to prepare and examine financial records, ensuring records are accurate and taxes are paid. You will be responsible for overseeing the management and reporting of financial data of our company, as well as preparing, examining, and analyzing a company’s accounts financial records, and other financial obligations. This position will be located in the Tampa/St. Petersburg, FL area with the flexibility to work remotely most days. Our other office is located in Indianapolis.
Responsibilities
- Reconcile and audit the company’s bank statements and bookkeeping ledgers
- Completing analysis of the employee expenditures
- Managing income and expenditure accounts
- Generating the company’s financial reports using income and expenditure data
- Keeping a check on the company’s finances based on the financial status
- Filing and remitting taxes and other financial obligations
- Initiating and managing financial and accounting software used by the company
Skills and Qualifications
- Bachelor’s degree in accounting, finance, or business administration, or equivalent business experience
- Master’s degree in accounting preferred
- 1-2 years accounting experience
- 1+ years of mortgage, real estate, and/or appraisal experience is preferred
- Experience with accounting software and data entry (i.e., Quickbooks)
- Excellent understanding of accounting rules and procedures including the Generally Accepted Accounting Principles (GAAP)
- Advanced knowledge and experience of spreadsheets
- Ability to work independently
- Analytical skills
Financial Analyst
The ideal candidate is a self-motivated, multi-tasker, and demonstrated team-player who is looking to grow in his/her career. We are looking for a Financial Analyst that will report to the VP of Finance and Analytics. You will be responsible for the financial planning and analysis of our company, allowing the organization to make well-informed commercial decisions. You should be able to determine the best use of resources to achieve business objectives and will be expected to produce regular reports using financial data and work collaboratively across the entire finance team to analyze business performance and strategy. This position will be located in the Tampa/St. Petersburg, FL area with the flexibility to work remotely most days. Our other office is located in Indianapolis.
Responsibilities
- Analyzing current and past financial data
- Looking at current financial performance and identifying trends
- Preparing reports on the above information and communicating the insights of these reports to the wider business
- Consulting with the management team to develop long-term commercial plans
- Suggesting budgets and improvements based on the above information
- Exploring different investment opportunities
- Developing financial models and providing financial forecasts
- Developing initiatives and policies that may improve financial growth
Skills and Qualifications
- Bachelor’s degree in Finance, Economics, Mathematics or equivalent business experience
- Experience in the mortgage industry preferred
- Experience with accounting software and data entry
- Adherence to laws and confidentiality guidelines
- Proficient in MS Office (especially Excel)
- Working knowledge of relevant software (i.e. Quickbooks)
- Excellent analytical ability, organizational and communication skills
- Knowledge of suitable data analytic processes
- Proven experience creating data-driven knowledge that promotes profitability
- Experience with statistical analysis and financial forecasting
- Attention to detail and the ability to identify data patterns
Reporting Analyst
The ideal candidate is a self-motivated, multi-tasker, and demonstrated team-player who is looking to grow in his/her career. As a Reporting Analyst, you will report to the VP of Finance and Analytics to gather, arrange, and inspect data using various procedures to deduce information that can be used to shape the trajectories of our company. We are searching for someone to create data-driven ideas to improve our functioning. You should obtain pertinent data from all relevant departments, compile and clean this information, and then proceed to analyze the data. The Reporting Analyst will inform employees of additional information that may be of use to you, encouraging them to house such information in a secure folder. This position will be located in the Tampa/St. Petersburg, FL area with the flexibility to work remotely most days. Our other office is located in Indianapolis
Responsibilities
- Training and encouraging staff to maintain complete databases that can be used for subsequent analysis
- Gathering raw data from pertinent individuals in each department
- Collating such data to facilitate its interpretation
- Checking and cleaning data, taking special care to replace erroneous values with correct figures
- Analyzing data, with due consideration for the influencing of missing information, outliers, plus confounding and extraneous variables
- Reporting on insights obtained, which might be utilized to inform business strategies
- Consulting on areas of uncertainty to promote optimal use of ideas derived from data
- Creating and updating data sets that evolve in tandem with company needs
Skills and Qualifications
- Bachelor’s degree in Finance, Management Information Systems, Econometrics or equivalent business experience
- 1+ years of mortgage, real estate, and/or appraisal experience is preferred
- Experience with accounting software and data entry
- Adherence to laws and confidentiality guidelines
- Proficient in MS Office (especially Excel)
- Working knowledge of relevant software (i.e., Quickbooks)
- Excellent analytical ability, organizational and communication skills
- Knowledge of suitable data analytic processes
- Proven experience creating data-driven knowledge that promotes profitability
- Ability to create, update, and share databases
- Strong troubleshooting and report writing abilities
- Attentive and considerate team player
Billing Specialist
The ideal candidate is a self-motivated, multi-tasker, and demonstrated team-player who is looking to grow in his/her career. We are looking for a reliable Billing Clerk to perform tasks that will help us monitor our revenues. You will report to the VP of Finance and Analytics and be responsible for keeping track of money owed to us by customers, preparing invoices, and updating records. As a billing clerk, you must be accurate and reliable in handling accounts and documents. Being good at math and a high degree of organizational ability are essential due to the great amount of financial information/ Since you will be using technology to expedite your work, a degree of computer knowledge is required. The goal is to contribute to the accurate preparation of bills receivable and safeguard the company’s income. This position will be located in the Tampa/St. Petersburg, FL area with the flexibility to work remotely most days. Our other office is located in Indianapolis.
Responsibilities
- Manage account balances to discover outstanding debts or other inconsistencies
- Collect all information needed to calculate bills receivable (order amounts, discount rates, etc.)
- Check the data input in the accounting system to ensure the accuracy of the final bill
- Issues invoices and bills and send them to clients through various channels
- Issue customer account statements periodically or whenever necessary
- Receive payments through various methods (cash, online payments, etc.) and check for credibility
- Send reminders for payments and contact clients when assigned
- Update accounting records with new payments, balances, client information, etc.
- Answer questions and handle complaints from customers regarding bills
- Report on activity to upper management
Skills and Qualifications
- Bachelor’s degree in accounting, finance, or business administration, or equivalent business experience
- 1+ years of mortgage, real estate, and/or appraisal experience is preferred
- Experience in the mortgage industry preferred
- Experience with accounting software and data entry
- Working knowledge of relevant software (i.e., Quickbooks)
- Adherence to laws and confidentiality guidelines
- Proficient in MS Office (especially Excel)
- Excellent math ability, organizational and communication skills
Controller
The ideal candidate is a self-motivated, multi-tasker, and demonstrated team-player who is looking to grow in his/her career. The Controller will report to the VP of Finance and Analytics, overseeing the accounting operations of the company and requires proven experience in various levels of accounting. You will be responsible for producing periodic financial reports, maintain an adequate system of accounting records, and a comprehensive set of controls and budgets designed to mitigate risk, enhance the accuracy of the company’s reported financial results, and sure that reported results comply with generally accepted accounting principles. This position will be located in the Tampa/St. Petersburg, FL area with the flexibility to work remotely most days.
Responsibilities
- Budgeting, reporting, investing, and risk management
- Maximize return on financial assets by establishing financial policies, procedures, controls, and reporting systems
- Guide financial decisions by establishing, monitoring, and enforcing policies and procedures
- Protects assets by establishing, monitoring, and enforcing internal controls
- Monitors and confirms financial condition by conducting audits and providing information to external auditors
- Maximizes return and limits risk on cash by minimizing bank balances and making investments
- Prepares budgets by establishing schedules; collecting, analyzing, and consolidating financial data; recommending plans
- Maintains financial staff job results by coaching, counseling, and disciplining employees, planning, monitoring, and appraising job results
- Protects operations by keeping financial information and plans confidential
Skills and Qualifications
- Bachelor’s degree in accounting, finance, or business administration, or equivalent business experience
- 2+ years of mortgage, real estate, and/or appraisal experience is preferred
- Experience working with multiple legal entities
- Experience with financial reporting requirements
- Quickbooks experience required
- Managing processes and developing standards
- Auditing, accounting, and corporate finance experience
- Analytical skills
Executive Assistant
The ideal candidate is a self-motivated, multi-tasker, and demonstrated team player. The Executive Assistant will play a pivotal role in the future of our company. You will be responsible for managing the schedules and communications of key company executives. Their duties include but not limited to prioritizing emails and phone calls, gathering documents to prepare for meetings and coordinating travel arrangements. Mortgage, real estate and/or appraisal experience is preferred, but not required. This position will be located in the Tampa/St. Petersburg, FL area with the flexibility to work remote most days.
Our previous EA has geared their focus towards a product role within the company, after having gained experience in each area of the business. Working with a small team, this is a position that will allow you to expand your skillset, with opportunities for growth. Learning the product will allow you to expand your own set of responsibilities.
Responsibilities
- Manage scheduling for company executive(s)
- Draft, review and send communications on behalf of company executive(s)
- Organize and prepare for meetings, including gathering documents and attending to logistics of meetings
- Answer and respond to phone calls, communicate messages and information to the executive
- Prioritize emails and respond when necessary
- Coordinate travel arrangements
- Maintain various records and documents for company executive(s)
- Other tasks as requested in areas such as administration, our product, operational efficiency, etc.
Skills and Qualifications
- Bachelor’s degree required
- Excellent computer skills, including the Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel)
- Exceptional writing, editing, and proofreading skills
- Excellent organization and time-management skills
- Attention to detail and critical thinking skills
- A desire to learn everything
- Familiarity with mortgage, real estate, and/or appraisal experience industry is a preferred but not required
With nearly six years of experience in valuation, analytics, and the residential appraisal process, AppraisalVision has the all-around experience you want in your team! For us, it’s about creating a new future for the valuation industry through technology, data, and analytics. It’s about giving the industry the right tool to help people change direction, carve new paths, and create efficiencies never before imagined while maximizing profits. This is the residential valuation business at its best-not just rewarding, but positively exhilarating!
Marketing Specialist
The Marketing Specialist will report to the Director of Marketing. The ideal candidate will have a software sales and marketing background. They will be responsible for the company’s marketing and communications strategies, as well as overall branding and image. They prepare annual marketing plans, create a calendar of campaigns and events, set the marketing budget, and analyze the market and competitors. You will drive end-to-end marketing programs, with your ownership of campaign planning and management of marketing automation platform operation, configuration, and administration; performance measurement and reporting; identification of trends and insights to optimize spend and performance. Mortgage, real estate, and/or appraisal experience is preferred. This position will be located in the Tampa/St. Petersburg, FL area with the flexibility to work remotely most days.
Responsibilities
- Configure and optimize marketing campaigns
- Monitor daily operations and ensure optimal performance
- Work closely with the marketing team to create new digital marketing campaigns and strengthen existing campaigns
- Own the design, development, implementation, and measurement of marketing automation programs – all aspects of the process from target segmentation, list acquisition and importing, database queries, creation of email and landing page templates, lead scoring, scheduling, and reporting
- Drive marketing automation program requirements for marketing campaigns.
- Ensure quality control (e.g., testing, proofing, list management, tagging) and diagnose issues in end-to-end lead management
- Build, manage and maintain reports to track ROI and success metrics for every campaign
- Optimization of marketing campaigns including A/B testing, etc.
- Work closely with internal stakeholders and external vendors to execute marketing campaigns
Skills and Qualifications
- Bachelor’s degree in marketing, related field, or equivalent experience
- 1+ years of mortgage, real estate, and/or appraisal experience is required
- 2+ years in marketing operations or marketing automation role
- Email marketing experience preferred
- Experience with Salesforce CRM, Salesforce campaigns, and reporting, and comfortable building reports and dashboards.
- Strong data evaluation skills, with the ability to extract and interpret data from various sources to offer creative marketing solutions and business decisions
- Ability to manage and prioritize multiple projects simultaneously and to meet deadlines in a fast-paced environment
- Strong relationship building skills and experience working with colleagues and partners at all levels
HR & Recruiting Specialist
The ideal candidate will report to the VP of Operations, playing an integral role in an organization’s growth by sourcing the best talent to fill open positions. They will find and attract qualified candidates, coordinate the interview process and follow up with candidates. They will also perform HR and payroll duties. Mortgage, real estate, and/or appraisal experience is preferred. Software and technical recruiting experience are required. This position will be located in the Tampa/St. Petersburg, FL area with the flexibility to work remotely most days.
Responsibilities
- Develop and execute recruiting plans
- Network through industry contacts, association memberships, trade groups, social media, and employees
- Develop and track goals for the recruiting and hiring process
- Coordinate and implement college recruiting initiatives
- Handle administrative duties and recordkeeping
- Collect data on cost per hire and time-to-hire
- Screen applicants to evaluate if they meet the position requirements
- Work with hiring managers to create job descriptions
- Conduct regular follow-up with managers to determine the effectiveness of recruiting plans and implementation
- Develop a pool of qualified candidates in advance of need
- Research and recommend new sources for active and passive candidate recruiting
- Assist with HR and payroll
- Assist with payroll reconciliation
- Assist with employee benefit administration
Skills and Qualifications
- Bachelor’s degree in Human Resources, Business Administration, or a related field
- 1+ years of experience in a progressive HR role is required
- 1+ years of experience as a technical recruiter for software companies is required
- 1+ years of mortgage, real estate, and/or appraisal experience is preferred
- Proficiency in Paylocity or similar payroll platforms is required
- Ability to communicate effectively, written and verbal
- Demonstrated ability to establish effective and cooperative working relationships built on trust
- Excellent organizational and time management skills
- Comfortable making decisions independently
- Working knowledge of applicant tracking
- Proficient in Microsoft Office Software
- Working knowledge of interview techniques and applicant screening methods
- Deep understanding of employment laws, regulations, and human resource practices
- Familiar with a wide variety of sourcing avenues
Director of Integrations
The ideal candidate is a self-motivated, multi-tasker, and demonstrated team player. The Director of Integrations will be responsible for supporting our company and others with the process of going through mergers. You will report to the VP of Operations, and your job is to help our partners come up with a process and timeline to complete the merger as smoothly as possible. You will often work with the Product Development team as new products emerge and existing systems evolve to better serve AppraisalVision clients. Mortgage, real estate, and/or appraisal experience is preferred. This position will be located in the Tampa/St. Petersburg, FL area with the flexibility to work remotely most days.
Responsibilities
- Serve as the principal day-to-day point of contact for all things related to integrations, and establishing the overall integration process design, mechanics and protocols to be followed by all participants and executives
- Help the executive staff manage the pace and momentum of the integration, and pushing for timely decisions on key issues, and providing true accountability for action items and deadlines
- Continuously provide focus and direction on what matters most, and searching for and highlighting the best practices or potential disconnects that could destroy value or create a risk
- Be directly and principally involved in the subject matter of major issues so that this role helps manage the “white space” and dependencies by identifying issues and coordinating and communicating resolutions to all involved
Skills and Qualifications
- Bachelor or master’s degree in software engineering, information systems, or related field
- 5+ years of mortgage, real estate, and/or appraisal experience is required
- 5+ years of FinTech experience is required
- Proven experience with software integration
- Proven experience with product management and leadership roles
- Excellent communication and analytical skills
- Knowledge of the mortgage and appraisal industry
Customer Success Specialists
The ideal candidate is a self-motivated, multi-tasker, and demonstrated team player. The Customer Success Specialist will be responsible for developing customer relationships that promote retention and loyalty. You will report to the Customer Success Manager, and your job is to work closely with customers to ensure they are satisfied with the services they receive, improving upon areas of dissatisfaction. The Customer Success Specialist will often provide technical support to customers ensuring satisfaction with our company’s products. Mortgage, real estate and/or appraisal experience is preferred. This position will be located in the Tampa/St. Petersburg, FL area with the flexibility to work remote most days. The main office is headquartered in Indianapolis, so occasional travel will be required.
Responsibilities
- Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting the best practices and documenting them
- Review the customer journey identifying how it’s supported, taking a consultative approach in helping clients overcome issues and achieve goals
- Own overall relationship with assigned clients, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction
- Establish a trusts and strategic advisor relationship to help drive continued value of our products and services
- Maintain existing customer success metrics and data as directed
Skills and Qualifications
- 1+ years of mortgage, real estate and/or appraisal experience is required
- Bachelor’s degree in computer science or a related field
- Proficient in Microsoft Office, Excel and PowerPoint
- Knowledge of customer service practices
- Technical aptitude and ability to learn software programs
- Experience supervising others
- Knowledge of IT networking, internet technologies, web servers and XML
- Experience with Customer Relationship Management (CRM) software (Salesforce)
- Strong verbal and written communication, strategic planning, and project management skills
- Analytical and process-oriented mindset
- Comfortable working across multiple departments in a deadline-driven environment
- Active team player, self-starter, and multitasker who can quickly adjust priorities
Customer Success Manager
The ideal candidate is a self-motivated, multi-tasker, and demonstrated team player. The Customer Success Manager will be responsible for developing customer relationships that promote retention and loyalty. Their job is to work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction. The Customer Success Manager will often provide technical support to customers ensuring satisfaction with our company’s products. Mortgage, real estate, and/or appraisal experience is preferred. This position will be located in the Tampa/St. Petersburg, FL area with the flexibility to work remotely most days.
Responsibilities
- Provide technical and product support
- Serve as the day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting the best practices, and documenting them
- Review the customer journey identifying how it’s supported, taking a consultative approach in helping clients overcome issues and achieve goals
- Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings
- Maintain and develop customer success strategies and best practices, as well as customer support content, with the help of the marketing team
- Facilitate interaction between customer success team members to ensure deliverables are on time
Skills and Qualifications
- 2+ years of mortgage, real estate, and/or appraisal experience is required
- Bachelor’s degree in computer science or a related field
- Proficient in Microsoft Office, Excel, and PowerPoint
- Knowledge of customer service practices
- Technical aptitude and ability to learn software programs
- Experience supervising others
- Knowledge of IT networking, internet technologies, web servers, and XML
- Experience with Customer Relationship Management (CRM) software (Salesforce)
- Strong verbal and written communication, strategic planning, and project management skills
- Analytical and process-oriented mindset
- Comfortable working across multiple departments in a deadline-driven environment
- Active team player, self-starter, and multitasker who can quickly adjust priorities
Sales Development Representative
The Sales Development Representative will report to the Director of Business Development. The ideal candidate is eager to provide pre-sales support by servicing inbound sales and related inquiries with a focus on engaging and qualifying all prospective clients. This role is one of the first touchpoints for prospects and will set the tone for the sales cycle to follow. Having the mortgage industry experience and software sales is required. This position will be located in the Tampa/St. Petersburg, FL area with the flexibility to work remote most days.
Responsibilities
- Work to ensure the business grows in the short-term through closing sales
- Respond, engage and qualify inbound leads and inquiries
- Engage current users to expand awareness, educate, ask for referrals, identify new opportunities and develop account intelligence
- Effectively partner and work with the marketing team
- Schedule appointments for demos
- Hold intelligent and engaging conversations over the phone and email
- Act as the subject matter expert on our product offerings and solution development skills
Skills and Qualifications
- Bachelor’s degree in sales, marketing, or a relevant field
- 1+ years of mortgage, real estate and/or appraisal experience is required
- Proven success through effective use of core sales tools such as Salesforce, LinkedIn Sales Navigator, Google Apps, and Microsoft Office
- Demonstrated ability to collaborate with a team
- The capability of understanding clients’ needs and correlating potential business
- Strong and professional communications skills (written, verbal, presentation)
- Aptitude to manage numerous requests and time demands concurrently while achieving production goals from the assigned territory or set of accounts
- Promotes a strong sense of urgency for reaching goals and key deliverables and brings new ideas to the company
- Contributes fully to the team effort and plays an integral part in the smooth running of teams without necessarily taking the lead
- Driven and team oriented, strong desire to win
Business Development Representative
The ideal candidate is a self-motivated, multi-tasker, and demonstrated team player with experience in the mortgage industry. You will report to the Director of Business Development and act as a liaison between our Marketing and Sales teams. Your role will be to seek new business opportunities by contacting and developing relationships with potential customers. To be successful, you should have previous experience developing leads from marketing campaigns and meeting sales quotas. Ultimately, you will boost sales and contribute to our long-term business growth. This position will be located in the Tampa/St. Petersburg, FL area with the flexibility to work remotely most days.
Responsibilities
- Use prospecting strategies to lead initial outreach prospects
- Identify the needs and challenges of the prospective client
- Determine the prospect’s interest in the product
- Schedule meetings for sales representatives and prospects
Skills and Qualifications
- Bachelor’s degree in Business Development, Marketing, Business Administration or relevant field
- 1+ years of mortgage, real estate, and/or appraisal experience is required
- Proven work experience as a Business Development Representative, Sales Account Executive or similar role
- Excellent phone, writing, and listening skill
- Self-starter who has a desire to learn, grow, and excel in their role
- Knowledge of business processes and organizational structures
- Proven business development success through effective use of core sales tools such as Salesforce, LinkedIn Sales Navigator, Google Apps, and Microsoft Office
- Excellent communication and negotiation skills
- Excellent analytical skills
- Understanding of sales performance metrics
- Ability to deliver engaging presentations
Director of Business Development
The Director of Business Development will be responsible for expanding the company’s customer base. They will have mortgage industry experience with software sales and use prospecting strategies to identify prospects, initiating the first outreach with potential customers. The Business Development Representative will report to the VP of Operations. Mortgage, real estate and/or appraisal experience is required. This position will be located in the Tampa/St. Petersburg, FL area with the flexibility to work remotely most days.
Responsibilities
- Work to ensure the business grows in the long-term through opening up new business opportunities
- Qualify leads from marketing campaigns as sales opportunities
- Contact potential clients through cold calls and emails
- Present our company to potential clients
- Identify client needs and suggest appropriate products/services
- Build long-term trusting relationships with clients
- Proactively seek new business opportunities in the market
- Set up meetings or calls between prospective clients and our customer success team
- Stay up to date with new products and industry requirements
Skills and Qualifications
- 2+ years of mortgage, real estate, and/or appraisal experience is required
- Bachelor’s degree in Business Development, Marketing, Business Administration or relevant field
- Proven work experience as a Business Development Representative, Sales Account Executive or similar role
- Hands-on experience with multiple sales techniques including cold calling
- Track record of achieving sales quotas
- Proven business development success through effective use of core sales tools such as Salesforce, LinkedIn Sales Navigator, Google Apps and Microsoft Office
- Understanding of sales performance metrics
- Excellent communication and negotiation skills
- Excellent analytical skills
- Ability to deliver engaging presentations
Implementation Specialist
The ideal candidate is a self-motivated, multi-tasker, and demonstrated team player. The Implementation Specialist will report to the Director of Implementations and be responsible for helping clients adopt and transition to new software programs as needed, supporting the customer service team. The specialist will also support project planning, system testing, document preparation and client facing issues. The Implementation Specialist will also stay on top of market trends to ensure the product’s competitive position. Being an Implementation Specialist interfaces with product managers and clients to determine the product’s future direction. Mortgage, real estate and/or appraisal experience is preferred. This position will be located in the Tampa/St. Petersburg, FL area with the flexibility to work remote most days.
Responsibilities
- Initiate the implementation process immediately after the sale closes
- Answering all product-related questions and addressing queries promptly
- Collaborating and strategizing with the business and engineering teams
- Planning and assisting with new product releases and events
- Performing product demonstrations for customers, staff, and other stakeholders
- Assisting with the development of business plans
- Scheduling training sessions with clients
- Identifying new market opportunities and relaying this information to the manager and other relevant stakeholders
- Make helpful product recommendations and suggestions to increase revenue
Skills and Qualifications
- Bachelor’s degree or relevant work experience
- Industry experts in various parts of the mortgage loan origination process i.e., Staff Appraiser, Mortgage Loan Processor, Mortgage Underwriting, Appraisal Coordinator
- Demonstrated success defining and launching excellent products preferred
- Experience in the mortgage and/or appraisal industry
- Excellent Microsoft Office skills required
- Excellent written and verbal communication skills
- Technical background preferred
- Excellent teamwork skills
Contract Appraisal Reviewer
Seeking recent college students or graduates as contract workers to support the growing number of valuation products including our automated quality control appraisal review product. The ideal candidate must be able to work in a team setting and meet daily service level agreements and turn times.
This is a contract position. You will receive payment based on the number of files completed. We are looking to build an internal review team with the primary responsibility of reviewing Residential Appraisals for superior quality for our network of AMC’s and Lenders. After a training session, it should take around 10 minutes to complete a review of an appraisal report, at which time you can complete the reviews as they come in and at your own pace.
Responsibilities
- Complete the initial review of appraisal reports for our network AMCs and Lenders
Skills and Qualifications
- Strong critical thinking and problem-solving skills.
- Ability to grasp new technology and computer applications quickly.
- Strong written and oral communication skills.
- Comfortable working at a fast pace.
- Appraisal review experience preferred but not required.
Technical Writer
The ideal candidate is a self-motivated, multi-tasker, and demonstrated team player with a background in computer software. You will report to the Product Manager. Your role will be working with the development team to document the system, write testing plans, and create user guides for our clients. Your work should accelerate a user from novice to expert. Client performance is critical to AppraisalVision and the tools you will build will create a powerful impact. This position will be located in the Tampa/St. Petersburg, FL area with the flexibility to work remotely most days.
Responsibilities
- Document the software systems
- Create comprehensive testing plans and client user guides
- Investigate causes of non-conforming software
- Quality assurance testing
- Other tasks as required
Skills and Qualifications
- Bachelor’s in Software Engineering, Computer Science, Technical Writing, or a related field
- 1+ years of mortgage, real estate, and/or appraisal experience is preferred
- Proven experience performing quality assurance testing of applications and software
- Proven experience consulting on application/software development through analytical skills
- Understanding of coding and scripting languages preferred
- Ability to test scripts and assess functionality, reliability, performance, and quality of an application/software
- Create reports of bugs and issues within the software
Business Architect
The ideal candidate is a self-motivated, multi-tasker, and demonstrated team player. The Business Architect will be an industry expert in various parts of the mortgage loan origination process. You will report to the Product Manager and play a key role in aligning strategic goals and objectives with decisions regarding products and services; partners and suppliers; organization; capabilities; and key business and IT initiatives. The primary focus is the business motivations, business operations, and business analysis frameworks, and related networks that link these aspects of the enterprise together. You will work to develop an integrated view of the enterprise using a repeatable approach, cohesive framework, and available industry standard technique. This position will be located in the Tampa/St. Petersburg, FL area with the flexibility to work remotely most days. The main office is headquartered in Indianapolis, so occasional travel will be required.
Responsibilities
- Develop a business architecture strategy based on a situation awareness of various business scenarios and motivations
- Apply a structured business architecture approach and methodology for capturing the key views of the enterprise
- Capture the tactical and strategic enterprise goals that provide traceability through the organization and are mapped to metrics that provide ongoing governance
- Describe the primary business functions of the enterprise distinguish between client-facing, partner-facing, business execution, and business management functions
- Define the set of strategic, core, and support processes that transcend functional and organizational boundaries; identify and describe external entities such as clients, partners, and external systems that interact with the company; and describe which people, resources, and controls are involved in the processes
- Define the data shared across the enterprise and the relationships between those data
- Capture the relationships among roles, capabilities, and business units, and the internal or external management of those units
Skills and Qualifications
- Bachelor’s or master’s degree in Computer Science, Business, or another related field
- 2+ years of mortgage, real estate, and/or appraisal experience is required
- Proven experience as a Staff Appraiser, Mortgage Loan Processor, Mortgage Underwriting, Appraisal Coordinator
- Ability to recognize structural issues within the organization and functional interdependencies
- Ability to apply architectural principles to business solutions
- Extensive experience planning and deploying both business and IT initiatives
- Excellent written and verbal communication skills
- Technical background with experience in XXX
- Excellent teamwork skills
Product Specialist
The ideal candidate is a self-motivated, multi-tasker, and demonstrated team player. The Product Specialist will report to the Product Managers and be responsible for monitoring all aspects of a product lifecycle, including long and short-term development and marketing. The Product Specialist will also stay on top of market trends to ensure the product’s competitive position. Being a Product Specialist interfaces with product managers and clients to determine the product’s future direction. Mortgage, real estate, and/or appraisal experience is preferred. This position will be located in the Tampa/St. Petersburg, FL area with the flexibility to work remotely most days.
Responsibilities
- Conduct thorough market research, which may include taking surveys, doing research, sending emails and making calls, and staying informed about product launches of rival companies
- Answering all product-related questions and addressing queries promptly
- Collaborating and strategizing with the business and engineering teams
- Planning and assisting with new product releases and events
- Performing product demonstrations for customers, staff, and other stakeholders
- Assisting with the development of business plans
- Scheduling training sessions with clients
- Identifying new market opportunities and relaying this information to the manager and other relevant stakeholders
- Make helpful product recommendations and suggestions to increase revenue
Skills and Qualifications
- Bachelor’s degree or relevant work experience
- Industry experts in various parts of the mortgage loan origination process i.e., Staff Appraiser, Mortgage Loan Processor, Mortgage Underwriting, Appraisal Coordinator
- Demonstrated success defining and launching excellent products preferred
- Experience in the mortgage and/or appraisal industry
- Excellent Microsoft Office skills required
- Excellent written and verbal communication skills
- Technical background preferred
- Excellent teamwork skills
Appraisal Coordinator
The ideal candidate must have experience in Appraisal Coordination from either the lending or AMC side. The candidate must be looking to assist our company in developing a next-generation appraisal utility. This position will be located in the Tampa/St. Petersburg, FL area with the flexibility to work remotely most days.
Responsibilities
- Collaborating and strategizing with the business and engineering teams
- Make helpful product recommendations to improve the automated appraisal processes
- Answering all product and industry-related questions and addressing queries promptly
- Perform duties and special projects as assigned
Skills and Qualifications
- Bachelor’s, master’s degree, or relevant work experience
- 2+ years of demonstrated experience with appraisal coordination is required
- Loan processing and/or appraisal management experience
- Experience with residential appraisal operations
- Experience processing or underwriting mortgage loans utilizing Encompass and/or managed appraisal orders utilizing Mercury Network, FNC, or AppraisalScope
- Demonstrated success defining, launching, and managing products
- Proficient in Microsoft Excel, Outlook, and Word
- Technical background preferred but not required
- Self-motivated, multi-tasker, and demonstrated team player
- Excellent written and verbal communication skills
Product Manager
The ideal candidate is a self-motivated, multi-tasker, and demonstrated team player. The Product Manager will report to the VP of Product Management and be responsible for the product planning and execution throughout the product’s life cycle, including gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing, and support to ensure revenue and customer satisfaction goals are met. The Product Manager will also ensure that the product supports the company’s overall strategy and goals. Mortgage, real estate, and/or appraisal experience is preferred. This position will be located in the Tampa/St. Petersburg, FL area with the flexibility to work remotely most days.
Responsibilities
- Define the product strategy and roadmap
- Deliver both market and product requirements documents with prioritized features and corresponding justification
- Work with external third parties to assess partnerships and licensing opportunities
- Run beta and pilot programs with early-stage products and samples
- Be an expert with respect to the competition and industry
Skills and Qualifications
- Bachelor’s or master’s degree in Computer Science, Business, or another related field
- 3+ years of the mortgage, real estate, and/or appraisal experience is required
- 3+ years of progressive product management experience
- Proven experience as a product manager
- Demonstrated success defining and launching excellent products
- Experience in the mortgage and/or appraisal industry
- Excellent written and verbal communication skills
- Technical background with proven experience in software design
- Excellent teamwork skills
Encompass Administrator & Developer
The ideal candidate is a self-motivated, multi-tasker, and demonstrated team-player who is looking to grow in his/her career. We are seeking an Encompass Administrator & Developer to help them meet the demands of our growing business. The Encompass Administrator & Developer is responsible for the configuration and customization of the company’s residential appraisal application. This position requires in-depth knowledge of the loan origination and appraisal coordination workflow and the job functions of all operational roles that participate in that workflow. This position will be located in the Tampa/St. Petersburg, FL area with the flexibility to work remotely most days.
Responsibilities
- Provide technical direction and support in the development of processes and workflows in the use of Encompass.
- Responsible for analysis, planning, testing, and implementation of projects and tasks.
- Build, test, and implement new system enhancements such as business rules, custom input forms, workflows
- Manage Encompass enhancements through testing of new functionality, deployment to a production environment, and communication to end-users.
- Monitor Encompass updates and address system configuration updates where needed.
- Provide solutions for internal support issues by troubleshooting and resolving issues in a timely manner and escalating to software vendors as needed.
- Effective change management and document configuration.
- Train the team on new features.
- Maintain user access rights.
- Create and maintain Encompass reports/data tapes.
- Support Windows/Microsoft Suite Additional related duties may be assigned, as required.
Skills and Qualifications
- 3+ years of Mortgage industry experience
- 3+ years of Encompass Administration experience
- Knowledge of Encompass functionality and ability to coach end-users on how to utilize it effectively
- Experience in configuration of all areas of Encompass settings and a strong understanding of the loan lifecycle
- SQL and Java experience required
- Ability to analyze problems and respond quickly in a fast-paced, demanding environment
- Ability to manage help desk tickets and user issues
- Strong communication skills and customer service
- Demonstrates a professional and cooperative attitude
- Microsoft Excel functions like formulas, pivot tables, and macros
VP of Product Management
The ideal candidate is a self-motivated, multi-tasker, and demonstrated team player. The VP of Product Management will play a pivotal role in the future of our company. You will report to the CEO and be responsible for the technical vision and development of our SMART product line. You’ll be managing your team of product managers, product specialists, and business architects. You will often collaborate with the marketing and customer success teams, as well as providing the overall vision for the product. Mortgage, real estate, and/or appraisal experience is preferred. This position will be located in the Tampa/St. Petersburg, FL area with the flexibility to work remotely most days.
Responsibilities
- Lead, manage and mentor a team of product managers, specialists, and business architects
- Product planning and assignment of tasks and deliverables
- Product lifecycle management from concept to launch of the products across all products/product lines
- Lead, define, represent and communicate product strategy to all stakeholders
- Assess product development sprints and enhancement opportunities
- Develop budgets, forecasts, and metrics
- Monitor product development sprints and evaluate results
- Own the product roadmap and communicate with C-level staff, board members, and other stakeholders
- Lead marketing managers to assess product mix and marketing strategy
- Monitor and manage strategic marketing plans for each product/product line
- Define pricing and competitive positioning for each product
- Drive innovative ideas, solutions, and products through leadership and decisive action
- Build incredible teams and processes to deliver products that satisfy the needs of customers
- Become the key product representative and participate in press activities, conferences, discussions with thought leaders and market analysts
Skills and Qualifications
- Bachelor’s and an advanced degree in a technical field
- 5+ years of mortgage, real estate, and/or appraisal experience is required
- 8+ years of progressive product management experience
- Demonstrated success in leading and mentoring a team
- Strategic and creative thinker with the ability to craft go-to-market strategies and campaigns in collaboration with marketing
- Demonstrated knowledge of operational issues
- The client-centric mindset with the capability of translating that into the product development
- Understand the user experience and design
- Ability to distill product roadmaps into a digestible and relevant presentation to key customers and partners
- Drive product analytics to understand feature usage, comprehension, and optimization
- Excellent verbal and oral communication skills
- Data Analyst
- Data Architect
- Sr. Developer
- Jr. Developer
Software Development
Data Analyst
We are looking for a Data Analyst that will help us discover the information hidden in vast amounts of data and help us make smarter decisions to deliver even better products. Your primary focus will be in applying data analysis and techniques, building databases, doing statistical analysis, and building high-quality prediction systems integrated with our products. We are looking to automate scoring using machine learning techniques, build recommendation systems, improve and extend the features used by our existing classifier, build a system for automated scheduling, and more. This position will be located in the Tampa/St. Petersburg, FL area with the flexibility to work remotely most days.
Responsibilities
- Selecting features, building and optimizing classifiers using machine learning techniques
- Data mining
- Extending company’s data with third party sources of information when needed
- Enhancing data collection procedures to include information that is relevant for building analytic systems
- Design and implement effective database solutions and models to store and retrieve company data
- Processing, cleansing, and verifying the integrity of data used for analysis
- Doing ad-hoc analysis and presenting results in a clear manner
- Creating automated anomaly detection systems and constant tracking of its performance
Skills and Qualifications
- Bachelor’s degree in Business Analytics, Information Systems, or related fields
- 3+ years of experience in data analysis is required
- 1+ years of banking/financial, mortgage, real estate, and/or appraisal experience is preferred
- Excellent understanding of machine learning techniques and algorithms
- Experience with common data science toolkits
- Experience in building complex databases
- Great communication skills
- Experience with data visualization tools
- Proficiency in using query languages such as SQL
- Experience with SQL databases
- Good, applied statistics skills, such as distributions, statistical testing, regression, etc.
- Good scripting and programming skills
- Data-oriented personality
- Masters in related fields, or related work experience
Data Architect
We are looking for a meticulous and experienced Data Architect to join our talented team. Your central responsibility as the Data Architect will be to develop, optimize, and oversee our company’s conceptual and logical data systems. Your duties may include preparing architect reports, monitoring the system, and supervising system migrations. This position will be located in the Tampa/St. Petersburg, FL area with the flexibility to work remote most days.
Responsibilities
- Design and implement effective database solutions and models to store and retrieve company data
- Examine and identify database structural necessities by evaluating client operations, applications, and programming
- Assess database implementation procedures to ensure they comply with internal and external regulations
- Install and organize information systems to guarantee company functionality
- Prepare accurate database design and architecture reports for management and executive teams
- Oversee the migration of data from legacy systems to new solutions
- Monitor the system performance by performing regular tests, troubleshooting, and integrating new features
- Recommend solutions to improve new and existing database systems
- Educate staff members through training and individual support
Skills and Qualifications
- Bachelor’s degree in Computer Science, computer engineering, or relevant field
- 3+ years of experience as a Data Architect, Data Scientist, Data Analyst, or similar role
- 1+ years of banking/financial, mortgage, real estate, and/or appraisal experience is preferred
- Excellent understanding of machine learning techniques and algorithms
- Experience with common data science toolkits
- Experience in building complex databases
- Great communication skills
- Experience with data visualization tools
- Proficiency in using query languages such as SQL
- Experience with SQL databases
- Good, applied statistics skills, such as distributions, statistical testing, regression, etc.
- Good scripting and programming skills
- Data-oriented personality
- Masters in related fields, or related work experience
Sr. Developer
The ideal candidate is a self-motivated, multi-tasker, and demonstrated team-player. You will be a lead developer responsible for the development of new software products and enhancements to existing products. You should excel in working with large-scale applications and frameworks and have outstanding communication and leadership skills. This position will be located in the Tampa/St. Petersburg, FL area with the flexibility to work remotely most days.
Responsibilities
- Writing clean, high-quality, high-performance, maintainable code
- Develop and support software including applications, database integration, interfaces, and new functionality enhancements
- Coordinate cross-functionally to ensure the project meets business objectives and compliance standards
- Support test and deployment of new products and features
- Participate in code reviews
Qualifications
- Bachelor’s degree in Computer Science or Computer Engineering
- 6+ years’ progressive experience in Web development techniques across multiple web-enabled devices like Desktop, mobile, and tablet, including techniques like responsive/adaptive web development
- Mortgage, real estate, and/or appraisal experience is preferred
- FinTech experience is preferred
- Expert level Azure experience, including Azure integration services, SQL reporting, etc.
- Expert level experience on C#, ASP.NET Framework/Core, Entity Framework.
- Expert-level knowledge of CSS3, HTML5, modern UI/JavaScript frameworks like AngularJS, Node JS, Knockout JS, Bootstrap, etc.
- Expert-level knowledge working with RESTful API driven products.
- Expert level knowledge of software design patterns and Architectural patterns like MVC, MVVM, and MVM.
- Experience with SQL Server 2014 – 2017.
- Experience working with various repositories (TFS, GitHub), branching, merging, and releasing hotfixes.
- Excellent troubleshooter. Able to take a problem and own it, breaking the issue down, asking for the right help as required, and ultimately find a resolution.
- Experience with developing a .NET rule-based engine preferable in the Fintech sector.
- Excellent organizational skills and a demonstrated ability to multitask and manage time efficiently as well as act as a team lead and mentor junior developer
Jr. Developer
The ideal candidate is a self-motivated, multi-tasker, and demonstrated team-player who is looking to grow in his/her career. You should excel in working with large-scale applications and frameworks and have outstanding communication and leadership skills. This position will be located in the Tampa/St. Petersburg, FL area with the flexibility to work remote most days.
Responsibilities
- Writing clean, high-quality, high-performance, maintainable code
- Work closely with Senior Developers to develop and maintain new and pre-existing software programs and applications
- Participate in code reviews
Skills and Qualifications
- Bachelor’s degree in Computer Science or Computer Engineering
- 1+ years of experience in Web Development
- Mortgage, real estate, and/or appraisal experience is preferred
- FinTech experience is preferred
- Quick learner and ability to take direction, troubleshoot, and problem solve
- Experience with C#, ASP.NET MVC, .NET Services, and Entity Framework
- Experience with SQL Server
- Experience with CSS3, HTML5, JQuery, modern UI/JavaScript frameworks like AngularJS, Node JS, Knockout JS, Bootstrap, etc.
Apply Now
Appraisal Vision is an AI-powered interface aimed to streamline the residential appraisal process by giving a one-stop platform for Lenders, Appraisal Management Companies, and Appraisers to track, run, and manage all appraisal orders.
Appraisal Vision is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other characteristic protected by state, federal, or local law.